Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You will be responsible for covering the shipping costs.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale, discounted items or gift cards.

we arrange a new delivery for stolen, lost or missing packages if the package was insured. If your package wasn't insured, we can't issue a refund or arrange a new delivery.


After orders have been fulfilled, we are unable to make any changes. Customers must enter a valid mailing address for their order. If the shipping carrier or postal service is unable to locate the address entered, customers will not be able to claim a return or refund.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.